Question 1

1. EVENT MAP

Accepted Answer

Below is a map detailing access and parking areas for your convenience.

Kindly familiarise yourself with the layout to make your arrival and parking as easy as possible.

Please be patient, there will be higher than normal traffic volumes in the hours leading up to the event, and please follow the directions from parking marshals to speed up your access.

Question 2

Accepted Answer

Please note that the email confirmation you received when booking your tickets online serves as proof of payment, NOT as access or admission to the event. To gain entry, you will need an event armband.

You can collect your event armbands from Helderberg Hospice (21 Old Stellenbosch Road, Helena Heights, Somerset West) between 9am and 4pm on 8th, 11th or 12th December - don't forget to bring your proof of payment with you when collecting your armbands.

Collecting your armbands in advance will significantly speed up the entry process on the day of the event.

If you are unable to collect your event armband prior to the event, you will have to collect it from one of two collection stations, between 4pm and 7pm, on the day of the event, at the event access point.

Once you have your armbands, they become your responsibility.

Please take good care of them as they cannot be replaced if lost.

People requiring wheelchair access to the event must contact events@helderberghospice.org.za and pre-book a wheelchair access disk.

Question 3

Accepted Answer

To ensure that the evening is enjoyable for everyone, please be respectful of fellow attendees by limiting your picnic area appropriately, and help younger children to be mindful of others too.

No seating in designated emergency pathways.

Please note that no dogs are allowed at the event.

Please also note that Vergelegen Wine Estate is smoke-free - no smoking (including e-cigarettes).

Please be kind enough to remove your litter with you when you leave the great lawn after the event.

Question 4

Accepted Answer

Pack a picnic basket, blankets, and anything else you need for a cozy and festive evening.

Gates to the event open at 4pm, and the carols start at 7pm.

Question 5

Accepted Answer

In case of an emergency during the event, please contact: Celéstine 076 062 5855