All patients accepted into our home care programme must be formally referred by their doctor or clinic. Referral forms are available from the referring doctor or by contacting Helderberg Hospice.  It is important that all three forms are completed and sent to us,the patient or their family and a Consent form by the patient.

The in-patient unit at Helderberg House is a 10-bed facility offering 24 hours nursing and is used primarily as back-up for the home care service. It is licensed by the Department of Health and accredited with the Council of Health Service Accreditation of Southern Africa (COHSASA).

Physical illness often has emotional and social implications, while finances can also be a major concern. We offer individual and family counselling, which includes counselling of children affected by the illness situation in the home; as well as for parents providing support and advice about what to tell children at any stage of an illness and later, after death.

Loss can be traumatic, which is why Helderberg Hospice has instituted a bereavement service. The Helderberg Hospice bereavement service is available to support anyone who has experienced a loss due to death and, specifically to the families of the hospice patients.

Patients thrive when the focus of their days is diverted from the clinical environment to familiar activities, which is why we encourage socialising. As an activity programme, Day Hospice gives patients the opportunity to interact; affords families and home carers some respite; and allows for special evaluation, clinical monitoring, rehabilitation and care.

Helderberg Hospice welcomes the involvement of volunteers. A very active group of concerned community members has become essential to our being able to provide our much-needed services.